Terms of Service

Effective Date: November 12, 2026

We make cat things, use the profits to help misunderstood cats, and try to keep the fine print as plain as everything else we do. Here’s the legal version, the terms that apply when you use our site or shop with us.

Acceptance of Terms

By using the website at www.meowaukee.org (the “Site”), operated by Meowaukee LLC (“Meowaukee®,” “we,” “us,” or “our”), or by placing an order, you agree to these Terms of Service (“Terms”). If you don’t agree, please don’t use the Site or place an order.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted here with a new Effective Date. If you keep using the Site after that, you accept the updated Terms.

Who Can Use the Site

You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract to place an order. By ordering, you confirm you meet these requirements.

Who We Are

Meowaukee is a for-profit limited liability company, not a nonprofit or registered charity. Profits from our store fund Meowaukee’s cat behavior programs and operations. Purchases are not charitable donations and are not tax-deductible.

Products, Pricing & Availability

• Made to order. Every item is printed for you after you order it by our print-on-demand partner. Colors on your screen may look slightly different in person, and sizing follows the size chart on each product page.

• Limited drops. Some collections are available for a limited time only. Once a drop closes, it isn’t restocked or brought back.

• Changes. We may limit quantities, retire a product, or change our lineup at any time.

• Prices are in U.S. dollars and may change without notice. Shipping is built into our prices, so checkout shows free shipping; applicable sales tax is added at checkout.

• Errors. We work to keep product descriptions, images, and prices accurate, but mistakes happen. If an item is listed at the wrong price, we may cancel orders for it, even after confirmation, and refund any amount charged.

Orders & Payment

• Placing an order is an offer to buy. We may accept or decline any order, including for suspected fraud, listing errors, or payment we can’t verify.

• Payments are processed by Squarespace Payments, PayPal, and Google Pay through Squarespace. We never see or store your full card details.

• You confirm the payment information you give us is accurate and that you’re authorized to use it.

Pre-Orders

Some drops are sold as pre-orders: we take orders while the drop is open, then make and ship everything after it closes. Each pre-order product page shows an estimated ship date. Because production is planned around the orders we receive, pre-orders can’t be canceled or changed once they’re placed and paid for. If we can’t ship by the date we gave you, or within 30 days if we didn’t give one, we’ll tell you and give you the choice to accept the delay or cancel for a full refund, consistent with the FTC’s Mail, Internet, or Telephone Order Merchandise Rule.

Returns & Shipping

Title to your items passes to you when we hand them to the carrier. Our Return & Shipping Policy, linked in the footer of every page, is part of these Terms.

Cause Campaigns

From time to time we run Cause Campaigns: limited-time drops built with a shelter, rescue, or other partner, where some or all of the money from each sale goes to a specific cause. For every Cause Campaign, the product page will state who benefits and how much of each purchase goes to the cause, as a dollar amount or percentage per item, or an estimate if the exact figure can’t be known yet. After the campaign, we’ll share the final amount raised. A partner’s name appears on a campaign only with that partner’s permission.

Behavior & Enrichment Content

Our articles, guides, The Mewsletter, social posts, and other cat behavior and enrichment content are for general education. They aren’t veterinary or medical advice and don’t replace a visit with your veterinarian. Sudden changes in behavior, eating, or litter box habits can signal a medical problem, so check with a vet first. Every cat is different: use your own judgment, watch your cat’s body language, and stop anything that seems to stress them. Meowaukee isn’t responsible for outcomes from using this content.

Intellectual Property

• The Site and everything on it, including text, graphics, photos, product designs, logos, and the Meowaukee® name belong to us or are licensed to us, and are protected by copyright, trademark, and other laws. Designs created by volunteer artists are used with their permission, and those artists are credited.

• You may share links to our products and posts for personal, non-commercial use. You may not copy, reproduce, sell, or make derivative works from our content or designs without our written permission.

Your Submissions & Social Media

• When you send us content or tag us on social media, including stories, photos, or videos of your cat, you give us a non-exclusive, royalty-free, worldwide license to display, repost, and use that content (including your username) on our Site, emails, and social channels to share Meowaukee’s work, unless you tell us otherwise. You can ask us to take it down any time at colleen@meowaukee.org.

• You’re responsible for what you send us, and you confirm you have the right to share it.

Prohibited Conduct

You agree not to use the Site for anything unlawful; try to access the Site or its systems without permission; interfere with how the Site works or its security; scrape or harvest data from the Site; or impersonate any person or organization.

Third-Party Links

The Site may link to sites we don’t control, including social media and partner organizations. We aren’t responsible for their content, policies, or practices.

Disclaimer of Warranties

The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent the law allows.

Limitation of Liability

To the fullest extent the law allows, Meowaukee and its owners, volunteers, and partners won’t be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, our content, or our products. Our total liability for any claim related to these Terms or your order won’t exceed the amount you paid for the product(s) involved.

Indemnification

You agree to indemnify and hold Meowaukee harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Site in violation of these Terms or misuse of the Site.

Governing Law & Disputes

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Milwaukee County, Wisconsin, and you consent to those courts’ jurisdiction.

Severability

If any part of these Terms is found unenforceable, the rest stays in full effect.

Contact Us

Questions about these Terms? Reach us at:

Meowaukee LLC
6302 Cedar Street, Wauwatosa, WI 53213
colleen@meowaukee.org